We are beginning our countdown until our Client Conference begins on September 14th! We are thrilled to see how many of you have signed up to join us. There are still some spaces left. If you haven’t yet registered, but are thinking about doing so, we encourage you to REGISTER NOW to secure your spot!

Plus, our discounted rate at The Saint Kate – The Arts Hotel expires on August 23rd, so you want to be sure to reserve your room before then to enjoy over 40 percent off their regular rates.

Still trying to decide if you should come? We are offering a sneak peek at just a few of the presentations in our nationally renowned lineup of speakers so you can see what’s in store for our Client Conference guests.

Adrianne Nelson
Senior Director of Global Membership Products, Staffing Industry Analysists

Adrianne is the Senior Director of Global Membership Products for Staffing Industry Analysts and leads the Corporate Membership experience. She is a reputed speaker and writer for industry associations and publications. She will kick off our Client Conference as the first keynote speaker on Thursday morning.

State of the Industry: A Look at the Staffing Landscape, Opportunities, and the Future

What's next? Staffing Industry Analysts (SIA) will share highlights and data from SIA’s research on emerging and ongoing trends in the staffing industry and workforce solutions ecosystem.

The pace of change in the staffing industry and the workforce solutions ecosystem continues to accelerate and industry executives are challenged to develop strategies to ensure long-term success. While there are many positive trends driving growth, not all staffing businesses will thrive in the new world.

In this state of the industry keynote, SIA’s VP of Solutions Delivery, Adrianne Nelson draws on the strength of SIA's award-winning research to help you build enduring success in a world full of new challenges and opportunities.

Andre Young
Founder, You Evolving Now

Andre Young, professional speaker, author and leadership trainer, will share his Definition of Leadership and how to be a person and team of influence and impact.

Evolve Your Leadership in 5!

Everyone has 24 hours in a day. Leaders use theirs differently. Learn the 5 Points to enhance not only your Leadership & Work / Life Harmony, but also that of those around you. Andre will help you rate your leadership in the various professional roles you play and learn a key tip to evolve. Andre will then share the Five Types of leaders, the pros and cons for each type, and what to do when you work for a certain type. Once you know who you’re working with, it’s even better to know their Language. Andre will explore the 7 Languages your people need, want, and benefit most from hearing from leadership. This presentation will help you discover the cornerstone of your leadership, your team, and your organization!

Rob Mosley
Managing Partner, Next Level Exchange

Rob is a Managing Partner for Next Level Exchange, a global learning collaborative dedicated to the Executive Search and Staffing Industry. Rob has crafted two presentations for our TRICOM Client Conference this year, both of which promise to be insightful and informative.

Four Great Truths - How Clients and Candidates Make Decisions

This session starts with exploring 4 very powerful principles of our industry and applying them to our daily practice with clients and candidates. Principles are where what is Smart in our business meets what is Right in our business. Principles are the keys to unlock your ability to better anticipate and understand how your prospects and client think when they are making important decisions. Principles also help you better position your value to the candidate and client relationship. These four Principles give us greater insight, which in turn, gives us greater influence.

If you don’t know where your candidate or client is in their decision process, there is no way that you can know where you are in your sales or closing process!

This dynamic and interactive sales consulting program includes the following:

• Explore the underlying 4 Great Truths of Our Industry that Drive Client and Candidate Decisions  
• Gain Insight Into How Your Client Thinks During The 8 Stages of The Decision Process
• Learn that where you enter the decision process determines how your candidate and client perceives you.
• Make Better Guiding Suggestions which ensures your Value Proposition throughout the Sales Process.

That’s A Great Question! – Convincing Candidate and Client Conversations

Your candidates and clients are very busy people. Their jobs require them to make many decisions daily, and frequently with a sense of urgency. From the moment you engage by email, voice mail, or in a live conversation, the clock is running and your prospect is judging… judging whether you are prepared for the call, judging as to whether you act in a professional and competent manner; judging whether or not you guide the conversation with confidence and knowledge of this person’s role and of the work being done; and judging as to whether they want to invest time with you in a conversation or move on the tasks and people they deem as more worthy of their time.

This session is about The Heart of Great Conversation. And like the human heart, there are four chambers in every conversation. Each has an autonomous function and yet they work together in synchronicity to feed and fuel the conversation. These essential skills are Probing, Listening, Responding to Resistance, and Seeking Agreement.

This dynamic and interactive communication session includes the following:

• Explore your candidates’ and clients’ Cognitive Bias and the four pillars in developing Trusted Relationships  
• Probe Beyond The Obvious to better understand what is behind the Client and Candidate Need  
• Engage The Three Types Of Listening to Resistance: Active, Empathic And Strategic
• Navigate through candidate and client resistance through the use of the LACES Model
• Recommend the Most Effective next steps for both Candidates and Clients

Jason Turner
Chief Investment Strategies & Head of Multi-Asset Strategy, Great Lakes Advisors

Jason Turner is a member of the Great Lakes Advisor’s investment committee, authors market and economic commentary, regularly presents in the media and to professional conferences, and works with client portfolio managers to support institutional and private clients. To close out our Client Conference, Jason will be sharing his insights on the current state of the economy.

Economic Update and Outlook

The economy and markets have seen significant volatility and uncertainty the past several years. In this session Jason will walk through a review of the factors driving economic results this year. He will also look ahead to the concerns and forces that will drive the economy and markets for the remainder of the year and in the future.

Learning Objectives:

• Gain a greater perspective of the factors driving the economy
• Understand the reaction of markets to the economic environment
• Recognize the risks to continued economic growth

Sarah Davis, Of Counsel, Becker LLC
& Bob Thompson, President, World Wide Specialty Programs

Sarah Davis, Of Counsel for Becker LLC, regularly participates in all aspects of the Staffing industry transactions handled by the firm, including due diligence and negotiation, structure and preparation of key transaction agreements and ancillary documents.

Bob Thompson is President of World Wide Specialty Programs, whose business revolves around protecting the staffing industry with sound, customized insurance solutions. Bob is an experienced manager whose skills range from marketing, research, analysis, and sales, customer/broker relations to underwriting and loss control, as well as co-authoring a Staffing Industry Risk Management Manual.

Cybersecurity

Ransomware attacks are dramatically on the rise, making them the number one security concern for staffing companies, who are particularly at risk due to the potentially large numbers of employees and clients they work with. An effective cybersecurity program is critical for staffing company owners, regardless of size. This discussion will look at cybersecurity specifically for staffing, including how remote work and the cloud has changed cybersecurity, whether or not having cybersecurity insurance provides enough protection, what owners can do to improve their cybersecurity, and more.

This is just a sample of what you’ll find at this year’s Client Conference. We promise there’s even more great content (and fun!) in store — BUT, if you have not already registered, please do so now to secure your spot! Time is running out and we can’t wait to see you!