Grow Your Business Through Connections and Partnerships

Grow Your Business Through Connections and Partnerships


Staffing companies need to get out of the habit of being an ‘order taker’ to become a trusted partner. Too many times we allow the client to dictate our relationship. You can change that. Join TRICOM and our guest speaker Amy Munroe from Staffing eTrainer for our August edition of our Industry Insider webinar series for a discussion on growing your current business through strong client interactions and analyzing their true need when receiving an order or request. You will learn multiple avenues to becoming a real partner, including:

  • How to understand your client’s business and needs, prior to a sales call or interaction
  • Why business intelligence and acumen are your value differentiator
  • When to analyze a request, versus being an order taker

By the end of this session, you will have the foundation to have compelling conversations and build the trusting partnerships needed to increase business by analyzing each order.

About the presenter:

Amy Munroe is a Certified Staffing Professional who has been involved in, and training, the staffing industry for 30 years. Amy has worked with a variety of firms from small independent staffing services to large international companies. Amy’s main area of focus is getting her clients ‘to turn off auto-pilot’ and focus on each interaction. When this is done, better placements are made and there is a reduction in turnover and no show/no calls. True Relationships = Success! 

About Staffing eTrainer:

Staffing eTrainer is a training and consulting company focusing only on the staffing industry. They provide variety of pre-packaged products, live training sessions and custom training and curriculum development. They are proud to be celebrating their 14th year of partnering with some of the largest staffing companies in the country.


As an administrative and financial solutions provider to the staffing and consulting industry, it is our philosophy to be an active member in the staffing industry by staying abreast of the ever-changing market place. For that reason, TRICOM was pleased to launch the Industry Insider webinar series designed to share our expert knowledge and resources with our fellow staffing industry colleagues. One of our core values is to build relationships and become a leading resource to staffing and consulting firms nationwide.