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Meet Our Staff
Julie Ann Bittner
PRESIDENT/CEO
Outgoing. High-energy. Passionate.
This is how Julie Ann describes herself, and anyone who has met Julie Ann understands why. As President and CEO of TRICOM, Julie Ann spends countless hours meeting and speaking with staffing company owners, executives and other staffing industry leaders across the country, sharing her expertise and offering TRICOM’s vast resources to prospects and clients alike. These efforts reflect her business philosophy: “Give more than what you try to receive; don’t worry about what you get back.” Julie Ann joined TRICOM in 1991 and was quickly promoted to Director of Cash Management. Over the years, she took on several roles including Co-Manager of the Payroll Department, Director of Information Systems and Vice President. She became President and CEO in 2002. Prior to her time at TRICOM, Julie Ann attended the University of Wisconsin–La Crosse and worked several years in retail operations management. For Julie Ann, working at TRICOM is all about offering opportunities: the opportunity to help independent staffing company owners grow their businesses, the opportunity to help temporary workers succeed in their careers, and the opportunity for TRICOM employees to grow personally and professionally. When not at TRICOM, you may find Julie Ann lending her support to Children’s Hospital of Wisconsin or Habitat for Humanity. She also loves reading, spending time with her family and watching her beloved Green Bay Packers (Go! Pack! Go!).
PRESIDENT/CEO
Outgoing. High-energy. Passionate. This is how Julie Ann describes herself, and anyone who has met Julie Ann understands why. As President and CEO of TRICOM, Julie Ann spends countless hours meeting and speaking with staffing company owners, executives and other staffing industry leaders across the country, sharing her expertise and offering TRICOM’s vast resources to prospects and clients alike. These efforts reflect her business philosophy: “Give more than what you try to receive; don’t worry about what you get back.” Julie Ann joined TRICOM in 1991 and was quickly promoted to Director of Cash Management. Over the years, she took on several roles including Co-Manager of the Payroll Department, Director of Information Systems and Vice President. She became President and CEO in 2002. Prior to her time at TRICOM, Julie Ann attended the University of Wisconsin–La Crosse and worked several years in retail operations management. For Julie Ann, working at TRICOM is all about offering opportunities: the opportunity to help independent staffing company owners grow their businesses, the opportunity to help temporary workers succeed in their careers, and the opportunity for TRICOM employees to grow personally and professionally. When not at TRICOM, you may find Julie Ann lending her support to Children’s Hospital of Wisconsin or Habitat for Humanity. She also loves reading, spending time with her family and watching her beloved Green Bay Packers (Go! Pack! Go!).
Rick Gehrke
SVP Chief Operations Officer
Rick joined the TRICOM team in 1998 — right out of college after completing his Bachelor of Finance degree at the University of Wisconsin – Milwaukee. After working as a payroll specialist for his first several years with TRICOM, and then becoming a payroll lead, Rick was promoted to Director of Cash Management in 2002. As Director of Cash Management, he oversees all funds that come in and go out of TRICOM. Rick’s business philosophy he’s followed from his first job having a paper route and throughout his career is to focus on what you do best, and be the best at what you do. He feels this attitude is embraced at TRICOM as well. If you ask Rick to describe himself in three words, he’ll tell you that he’s funny, loyal and dedicated (and people that know Rick would agree!). Rick loves summer in Wisconsin and going to music festivals. He also enjoys traveling and spending as much time as possible with his goddaughters.
DIRECTOR OF CASH MANAGEMENT/COO
Rick joined the TRICOM team in 1998 — right out of college after completing his Bachelor of Finance degree at the University of Wisconsin – Milwaukee. After working as a payroll specialist for his first several years with TRICOM, and then becoming a payroll lead, Rick was promoted to Director of Cash Management in 2002. As Director of Cash Management, he oversees all funds that come in and go out of TRICOM. Rick’s business philosophy he’s followed from his first job having a paper route and throughout his career is to focus on what you do best, and be the best at what you do. He feels this attitude is embraced at TRICOM as well. If you ask Rick to describe himself in three words, he’ll tell you that he’s funny, loyal and dedicated (and people that know Rick would agree!). Rick loves summer in Wisconsin and going to music festivals. He also enjoys traveling and spending as much time as possible with his goddaughters.
Mary Jo Heim
SVP Chief Financial Officer
From her first job pricing flash cubes (remember those?) at the Treasure Island retail store her father managed, Mary Jo has an early professional history of working with numbers. She earned a Bachelor of Business Administration - Accounting degree at the University of Wisconsin - Milwaukee and joined the TRICOM team in 1996. Mary Jo is a Certified Public Accountant and a Certified Payroll Professional. She is also an active member of the American Institute of Certified Public Accountants and the Wisconsin Institute of Certified Public Accountants. As the Director of Accounting and CFO, Mary Jo likes being able to use her knowledge and experience to assist others and help them successfully grow their businesses. When she’s not hitting the ten-key at TRICOM, Mary Jo lends her talents to her church as Treasurer. Mary Jo also loves to spend time with her family doing everything from baseball, to biking, hiking, camping, exploring museums, and taking in factory tours. She and her family also volunteer each week at the Happy Endings no-kill cat shelter and have helped numerous animals find loving homes.
DIRECTOR OF ACCOUNTING/CFO
From her first job pricing flash cubes (remember those?) at the Treasure Island retail store her father managed, Mary Jo has an early professional history of working with numbers. She earned a Bachelor of Business Administration - Accounting degree at the University of Wisconsin - Milwaukee and joined the TRICOM team in 1996. Mary Jo is a Certified Public Accountant and a Certified Payroll Professional. She is also an active member of the American Institute of Certified Public Accountants and the Wisconsin Institute of Certified Public Accountants. As the Director of Accounting and CFO, Mary Jo likes being able to use her knowledge and experience to assist others and help them successfully grow their businesses. When she’s not hitting the ten-key at TRICOM, Mary Jo lends her talents to her church as Treasurer. Mary Jo also loves to spend time with her family doing everything from baseball, to biking, hiking, camping, exploring museums, and taking in factory tours. She and her family also volunteer each week at the Happy Endings no-kill cat shelter and have helped numerous animals find loving homes.
Amanda Jadro
SVP Chief Credit Officer
“It is my philosophy to be a resource that my Clients can depend on. I believe that continued growth and development and process improvements are vital to the success in the business environment,” says Amanda Jadro, Portfolio Management, Department Manager for TRICOM. Amanda puts this philosophy into action each month as she manages TRICOM’s Industry Insider webinar series, in which she brings different experts in to share their knowledge and insight on relevant and timely topics critical to staffing company owners. Amanda has an Associate Degree in Management Development from Milwaukee Area Technical College, as well as certificates in Project Management and Human Resources. When Amanda isn’t consulting with TRICOM clients on their portfolio, she enjoys spending time with her family, including traveling, vacationing, going to the lake, and boating.
DIRECTOR OF PORTFOLIO MANAGEMENT
“It is my philosophy to be a resource that my Clients can depend on. I believe that continued growth and development and process improvements are vital to the success in the business environment,” says Amanda Jadro, Portfolio Management, Department Manager for TRICOM. Amanda puts this philosophy into action each month as she manages TRICOM’s Industry Insider webinar series, in which she brings different experts in to share their knowledge and insight on relevant and timely topics critical to staffing company owners. Amanda has an Associate Degree in Management Development from Milwaukee Area Technical College, as well as certificates in Project Management and Human Resources. When Amanda isn’t consulting with TRICOM clients on their portfolio, she enjoys spending time with her family, including traveling, vacationing, going to the lake, and boating.
Michelle Johnson
DIRECTOR OF CLIENT SERVICES
“Challenges are what make life interesting and overcoming them is what makes life meaningful.” As Director of Client Services, Payroll & Billing, it’s no wonder that Michelle admires this quote by Joshua Marine. Every day Michelle and her team help clients efficiently and effectively overcome challenges. Michelle attended the University of Wisconsin – Milwaukee and the Milwaukee Area Technical College before joining the TRICOM team as a Payroll Specialist in 1993. Shortly thereafter, she was promoted to Lead Payroll Specialist and became Director of Client Services in 2004, and Director of Payroll & Billing in 2018. As a long-time TRICOM team member, she sees TRICOM as more than just a place of work, but as a family. When away from TRICOM, Michelle is a talented cook and home decorator.
DIRECTOR OF CLIENT SERVICES, PAYROLL & BILLING
“Challenges are what make life interesting and overcoming them is what makes life meaningful.” As Director of Client Services, Payroll & Billing, it’s no wonder that Michelle admires this quote by Joshua Marine. Every day Michelle and her team help clients efficiently and effectively overcome challenges. Michelle attended the University of Wisconsin – Milwaukee and the Milwaukee Area Technical College before joining the TRICOM team as a Payroll Specialist in 1993. Shortly thereafter, she was promoted to Lead Payroll Specialist and became Director of Client Services in 2004, and Director of Payroll & Billing in 2018. As a long-time TRICOM team member, she sees TRICOM as more than just a place of work, but as a family. When away from TRICOM, Michelle is a talented cook and home decorator.
Shelly Wilkinson
DIRECTOR OF SALES
“Think you can, think you can’t. Either way, you’re right.” This quote by Henry Ford is one that Shelly takes to heart, and it has helped make her a successful sales professional for over 20 years. A graduate of the University of Wisconsin – Stevens Point with a degree in Business Administration and Marketing, Shelly worked for ten years in telecommunications (not counting her early work experience de-tasseling corn!) before joining the TRICOM team in 2005 as Director of Sales. In this role, Shelly enjoys reaching out to staffing company owners and executives across the country who are looking for a financial partner, as well as acting as a valuable resource to current TRICOM clients. Shelly describes herself as loyal, caring and pragmatic, which is evident as she explains her business philosophy: “Your word is everything. Do what you say you’re going to do, take care of your clients and pick up the phone to communicate versus emailing.” When she does put down her phone, Shelly also lends her time to Children’s Hospital of Wisconsin, the American Cancer Society, the Hunger Task Force and the Wisconsin Humane Society. She also enjoys spending time bike riding, exercising, doing yoga, swimming, travelling, gardening and gathering with family and friends.
DIRECTOR OF SALES
“Think you can, think you can’t. Either way, you’re right.” This quote by Henry Ford is one that Shelly takes to heart, and it has helped make her a successful sales professional for over 20 years. A graduate of the University of Wisconsin – Stevens Point with a degree in Business Administration and Marketing, Shelly worked for ten years in telecommunications (not counting her early work experience de-tasseling corn!) before joining the TRICOM team in 2005 as Director of Sales. In this role, Shelly enjoys reaching out to staffing company owners and executives across the country who are looking for a financial partner, as well as acting as a valuable resource to current TRICOM clients. Shelly describes herself as loyal, caring and pragmatic, which is evident as she explains her business philosophy: “Your word is everything. Do what you say you’re going to do, take care of your clients and pick up the phone to communicate versus emailing.” When she does put down her phone, Shelly also lends her time to Children’s Hospital of Wisconsin, the American Cancer Society, the Hunger Task Force and the Wisconsin Humane Society. She also enjoys spending time bike riding, exercising, doing yoga, swimming, travelling, gardening and gathering with family and friends.
HEAR WHAT OUR CLIENTS HAVE TO SAY
I think the TRICOM staff is excellent. They’re always accessible. They’re very knowledgeable. They’re informative, and they’ll go out of their way to do research on our behalf for a prospective client.
Nick Florio
Partner, Citrin Cooperman
We’ve had experience with two other companies that I would say are factor-type companies. The most recent one we used, they were extremely selective in the companies they would fund. We only had three or four companies that they were interested in funding. TRICOM has been very open and willing to fund companies that our previous company would not even touch.
Sonny McGee
President & CEO, Integra Business Alternatives
