Feb 02, 2015



Every company claims to have good customer service. But what does that really mean? What do you think of when you think of good customer service? What's the difference between that and great customer service?

Dec 19, 2014

The idea of a company’s “brand” has come a long way. It used to be that your brand was the name of your product or service, much like how steers were branded with a mark to identify the owner. Even today, when you talk about a company’s brand, some people assume you’re talking about the name or even the logo.

But your brand is so much more than that.

Sep 17, 2014

Do you have Ghost Employees?

Paranormal investigation may be a fun hobby for staffing firm owners, but it can be a very financially dangerous situation when Ghost Employees enter a staffing firm.

Tags: Staffing Trends, Staffing, Employment, workers